Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Comprehensive insurance policy policy. Fridays off in August.

Cons

Workload is heavy. Long hours beyond average of 8 hours.

2.0
Dec 11, 2023

Good coworkers, terrible manager

Recommend
CEO approval
Business Outlook

Pros

An inviting atmosphere with numerous opportunities.

Cons

For those new to the workforce, the onboarding process is messy and communication is scattered. As much as teamwork and togetherness are discussed in webinars, in practice this is not the case. Failure to read your manager's mind, might result in them throwing you under the bus later.

Viewing 496 - 498 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.