Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Genesys is very forward thinking and sets up a wonderful environment for people who can work well on their own. Their work from home and open time off policies are great, and you can truly work from anywhere.

Cons

Management very easily gets overrun with tasks, letting smaller items get lost. With such a large company, I'm sure individual teams have different experiences; however, there have been many times that I've been set up to have a pair programming session or have had a question that just never ends up being recognized.

4.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people help make Genesys a fantastic place to work!

Cons

They expand and move quickly, sometimes to their detriment.

Viewing 511 - 513 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.