Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 5, 2023

Silo Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was market, Benefits were good, equipment was new.

Cons

Departments are cut off communication wise from others. Managers did not transmit communication well as we were not allowed to contact across dept ourselves.

5.0
Sep 1, 2023

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Good benefits, great vision, and a management that is responsible and caring. Great work-life balance. You get free Fridays in August and many vacation days.

Cons

No cons I can think of.

4.0
Aug 31, 2023

Nice culture

Recommend
CEO approval
Business Outlook

Pros

Young organisation and new office. Flexible culture

Cons

Middle management takes a lot of pressure and this is damaging a lot of team

Viewing 553 - 555 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.