Genesys reviews

Like most companies, Genesys is in business to maximize its value to its owners. You are an asset, just like a piece of hardware. When competitive pressures or cost-cutting efforts are in play, the empathetic leadership story wears a little thin. That's not a thing you can control. Just do your job and love your co-workers until time's up.

Lack of vision for the team and little collaboration between teams