Genesys reviews

4.2

83% would recommend to a friend

(418 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Reviews by job title

418 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

My managers were not restrictive when working on new cloud solutions. And I had access to all the tools I needed. Thanks to the trust and encouragement of my team, I was able to rapidly improve my skills as a software engineer.

Cons

Upper management is too distant from the customer and technology. New product features will take precedence over everything, regardless of the business value(if any) or other high-priority items put on hold. If you constantly roll out new features(garbage or not), you will most likely get promoted. I also understand that money is what business is all about. And sometimes, the company has no choice but to have layoffs if it helps protect the business. But when the business lays off the same departments in a short period, is management doing their job and making smart business decisions or learning from previous mistakes? To make things worst, management has gotten rid of highly performant employees when the business needs to run lean, how is this supposed to provide the business with more bang for its buck? Once again, they are too distant from the business(customer/staff) to make any smart decisions. sample prioritization: new button styling > increasing page performance or buggy features

3.0
Oct 17, 2022

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and culture are great!

Cons

Salaries are not competitive and benefits re average

4.0
Oct 11, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

Great leadership Great Benefits Good salary

Cons

Upper management is big brother mentality

Viewing 136 - 138 of 418 Reviews

Glassdoor has 3,048 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.