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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Jun 8, 2025

      Growth and opportunities

      Ps consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will get identified automatically when you start working hard (personal experience)

      Cons

      I don't have any cons

      5.0
      Jun 6, 2025

      Genesys is a great employer; empathy in-action;wealth of growth opportunities for the deserving employees

      Director, professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Employee-friendly 2. Company prefers giving growth opportunities internally before looking outside. Great strategy! In fact in Professional Services team in India some of the consultants have got the opportunity to move up the ladder with internal opportunities posted on company intranet. 3. Company leadership in nimble enough to align company strategy per industry trends. August Free-Friday's is a favorite amongst employees 4. Very understanding and empathetic management 5. Love the 1-year Graduity program (gratuity kicking-in from Year - 1.

      Cons

      Nothing much at this time.

      Viewing 142 - 144 of 2,704 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.