Genesys reviews

4.2

83% would recommend to a friend

(2,710 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Dec 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Genesys is a leader in its market. The benefits are fantastic. Compensation is very competitive. There is open PTO, and flexible work from home oppurtunity. The onsite gym and clinic (in Indy) are awesome. There are amazing opportunities to attend conferences and travel. Last year I attended a conference that ended with a party on an aircraft carrier. It was amazing. It is exciting to be part of a large playing in the market and in the bay area scene. It is a different world than we lived in pre-acquisition.

Cons

2017 was hard with the merger. You can read a lot of these reviews and see there were a lot of hurt feelings. Many of my friends were let go. It is unfortunate, but it is a part of business. I think the biggest con would be the underestimation of how different the ININ business practices were, and the difficulty that would be faced in blending that with Genesys. Overall it has been handled very well, but there were some hiccups for sure.

4.0
Dec 27, 2017

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My team is quite good. Company culture and management is good and helpful.

Cons

Nothing special found as yet.

2.0
Dec 24, 2017

Trending down...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Industry leading product and vision in a space that will only continue to grow.

Cons

Things have not been the same since the most recent investment firm came onboard. For a large, profitable software company with a bright future, the company is very stingy. Budgets are being slashed again in 2018 and you're lucky to get the standard 3% increase each year.

Viewing 2014 - 2016 of 2,710 Reviews

Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.