Genesys reviews

4.2

83% would recommend to a friend

(2,710 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Had some fun events. Good food. Relaxed working conditions.

Cons

Took some time getting started

2.0
Nov 28, 2017

Corporate Expenses never paid on departure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I came from the ININ Merger to Genesys, I would say it is an OK place to work, Fairly relaxed environment and good amount of freedom.

Cons

I left the company and been dealing with expenses they haven't paid for 4 months and left covering them myself.

5.0
Nov 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Company with outstanding growth and incredible people. Innovation and Customer tailored solution makes Genesys a great place to work

Cons

Sales cycles could be long and while getting Power Executive sponsors are not people business buyers. Ever changing priorities might set some challenges with sales force

Viewing 2029 - 2031 of 2,710 Reviews

Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.