Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Genesys has strong technology & people to provide world class solutions for Contact Centers. The global teams bring these solutions to our customers with a focus on Customer Experience for them.

Cons

The technology world continues to change at a rapid pace and employees have to keep up. This is a challenges for a large organization and we need focus on training throughout the organization.

5.0
Jul 26, 2017

Great company

Recommend
CEO approval
Business Outlook

Pros

The people that I surround myself with The management The salary Free foods and drinks training's abroad

Cons

Every company has that someone who is a torn to our flowers. It's inevitable but overall the company is great.

Viewing 2149 - 2151 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.