5.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook
Pros
Genesys has strong technology & people to provide world class solutions for Contact Centers. The global teams bring these solutions to our customers with a focus on Customer Experience for them.
Cons
The technology world continues to change at a rapid pace and employees have to keep up. This is a challenges for a large organization and we need focus on training throughout the organization.