Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 6, 2017

Golden Handcuffs

Recommend
CEO approval
Business Outlook

Pros

Above average pay, ability to work remote, smart and dedicated people.

Cons

Genesys has been subjected to number of acquisitions which had the unfortunate side effect of elevating department heads whose key attribute is self-preservation. Numerically, these people are few - unfortunately they hold many influential positions within the company which fosters a culture of "busy work" passing as progress.

4.0
Jul 6, 2017

Former long standing employee feedback

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growth over the past 10 years created many opportunities for employees to progress and even move to other countries. Fast pace and global working environment with great people and company culture.

Cons

Being a global organisation with functions across all time zones, it was difficult to switch off at times.

4.0
Jul 5, 2017

Experience so far

Recommend
CEO approval
Business Outlook

Pros

Let me introduce myself. I am Infrastructure/Automation/DevOps professional with 9+ years of experience with multiple MNC's like IBM, Goldman Sachs, Oracle, J P Morgan & Chase and BOSCH. I never wrote any review for any of the organisation yet. But genesys has given me reason to write one. I am working with this organisation from past 10+ months and my experience is really awesome so far. I would like to detail you about the company on the below mentioned parameters- Work life balance: That really exist in the company and it is not on paper as golden words of attraction Enjoyment: XBOX, Table Tennis, Carom, Foosball and frequent parties, activities and tournaments Working environment: Safe, comfortable and appealing to work in. Include a range of physical spaces that allow for privacy, collaboration, and simply hanging out. Scope of work: Define clear and specific expectations for what success looks like in any given job role. Learning curve & growth possibilities: Lynda Video tutorials and lots of new technology and learning content. Provide employees with ongoing opportunities and incentives to learn, develop and grow, both in establishing new job-specific hard skills, as well as softer skills that serve them well as individuals. Reporting hierarchy: Extremely friendly and co-operative team mates. After exploring multiple MNC's I found Genesys really comfortable, flexible, opportunity oriented, with lot of technology to learn and the place to find your expertise/speciality. I would like to thanks my hiring team for considering me suitable candidate to serve the organisation and allowing the platform to proof myself.

Cons

1. 2. 3. I kept the placeholder, and will be updating it, If found any in near future.

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Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.