Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Learning new technologies and processes. Very friendly environment. Superb guidance from Manager and other team members. Huge encouragement to think and work on innovation. Flexible timings Still, lot more things to be added to this list...

Cons

Compensation could be slightly better.

4.0
Nov 21, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Great solution. Good people. I've been at Genesys for 5+ years and there has never been any technical challenge we could not overcome. They are a leader in the market for sure

Cons

The numerous acquisitions in the recent past are still not fully integrated into the suite of products. The evolution to Cloud is a struggle because of the multiple platforms and the operational silos that still exist.

5.0
Nov 14, 2016

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment to work Flexible schedule Good benefits

Cons

Hard to keep pace with new products

Viewing 2326 - 2328 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.