Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 28, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity across organization.

Cons

Sometimes hard to sell around slips in the product roadmap

3.0
Sep 20, 2016

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, great products for customer care.

Cons

Product Roadmap keeps shifting, too many acquistions

5.0
Sep 5, 2016

Why I do work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A lot of possibilities in utilizing your skills and get new ones; - Possibilities to help to and get support of the great people; - It's hard to get bored because you need to learn almost all the time; - Friendly atmosphere, very well equipped and cozy office; appropriate working environment and flexible working schedule; - Interesting tasks and opportunities for growth

Cons

- Would be good to have different teams and departments working more cohesive and complementing each other - Would be good to have more flexible and quick decision-making system (adjustable to the reality)

Viewing 2335 - 2337 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.