Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Genesys has built an amazing technology portfolio. The new strategy focused in cloud leadership and AI initiatives are creating a very innovative culture within the company. Genesys appreciates it's employees and the value they bring to their products and services. The company is making huge investments in R&D, specially in Cloud offering and democratizing AI. Compensation and Benefits are great. Flexibility is highly encouraged. Thats brings a good work-life balance

Cons

I do not have any Cons at this present time.

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Genesys Response
7y
Thank you for your positive review. Innovation is truly a core Genesys value. As you said, we continue to invest in our people and our cloud platforms as we work to change our industry. Best, Greg (Greg Buck, Global Talent Brand Manager)
4.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Place to be for a great learning & development. Flexible working hours. Professional and great working environment.

Cons

Global company, decision making sometimes take times.

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Genesys Response
7y
Thanks for your positive review! Genesys is a great place to learn and grow and I am glad to hear that you are taking the time to invest in in yourself and the company. We should get out to KL more often, I agree! Dully noted. Best, Tracy (Tracy Cote’, Chief People Officer)
5.0
Apr 29, 2019

Manager

Recommend
CEO approval
Business Outlook

Pros

The most ergonomically designed workplace. Very comfortable and utilitarian. Apart from the wonderful, tangible facilities, a great culture thriving from a strong foundation, based on respect and appreciation for diversity, is a key differentiator. One of the very few organizations that has come to realize that diverse interactions in the workplace can encourage organizational learning, creativity and generate rich collective intelligence. Also a great management and HR team that never loses the focus on the employee ! Not every company invests in their greatest assets.

Cons

I can't think of any actually

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Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.