Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 13, 2015

New to the Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well organized, good project management tools, great office and working tools. Good setup to work virtually across geography and time zones.

Cons

At the moment, I see no issues or concerns.

5.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great energy, great people, great products! Love the direction the company is headed in and the prospects for continued growth.

Cons

Challenged to make the leap to the next level of growth.

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Genesys Response
10y
Thanks for taking the time to write, and for the positive feedback. I agree with you that our prospects for continued growth are incredible. As a relatively large company, we are constantly working on being the best we can be in terms of cross functional communication and leadership on our various initiatives! We will keep working on it, please feel free to contact me if you have any specific feedback on this topic. Thanks again for posting. ...Tracy Cote, SVP HR
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Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.