Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Training, management, office, personnel, pool table, pay and food

Cons

Too many hoops to jump through o get deals closed

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Genesys Response
11y
Thank you for your post and positive feedback. We are doing everything we can do make internal processes easier; thanks for the callout on closing deals faster, and we'll continue to look at this. ...Tracy
4.0
Apr 16, 2015

Great...sometimes.

Recommend
CEO approval
Business Outlook

Pros

Flexible working is a major great, though it is variably applied across the company. Some fantastic employees, skilled enthusiastic staff with great knowledge. Cutting edge tech, is easily mastered, and a joy to work on. Respected company by peers.

Cons

Pay is falling way behind peer companies, wake up HR, the recession is over. Zero benefits to UK employees, UK government offers numerous tax free incentives for employers to give employees, UK HR seems unwilling to implement.

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Genesys Response
11y
Thank you for your review ! In response to your comments regarding UK Benefits I am pleased to confirm that we have a great range of benefit schemes available in the UK which staff can avail of that include Stakeholder Pension Scheme with generous company contribution, company provided Life Assurance, Business Travel Insurance, Permanent & Disability Insurance. Also options for Eye care, Child Care Vouchers and Private Medical Insurance, 25 days Annual Vacation +Public Holidays and special leave considerations. All staff have access to the business park GYM at a nominal rate. We are always willing to look at new ideas and schemes which will benefit our staff so please feel free to put forward your ideas and suggestions to me your local UK HR Manager for consideration.
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Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.