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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 11, 2015

      economist

      Economist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for

      Cons

      Time lost somethimes, but money comes

      1.0
      Mar 25, 2015

      Going downhill, yet more steep downhill to fall

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      To get pay and sort of work for a big company in general. Slow pace work env, it's great for lazy people.

      Cons

      If company don't make profit, you will be the first to know about it. People get scare and worry about redundancy and sudden disappearance of some usual faces around. Slow growth, slow technology, employees lacked skills, wrong promotion, bad HR and a lot of office politics. If it used to be good then at least I was never part of it. Bad and poor management or no management. People come and go in the office, no set rules and no tracking. Unfair systems going on internally.

      avatar
      Genesys Response
      11y
      It’s interesting that some of the things you apparently had issues with during your 10 year employment run at Genesys are the very types of things that most people appreciate; flexible hours, work life balance, and long-tenure. Our rapid overall growth over the past few years has certainly made for some changes, most of which I think are very positive. We definitely strive for transparency – as you said, if things are going well, or if things are not going well…we’ll tell our teams. As with many relationships, sometimes people grow apart. Sounds like you have moved on to something else and I wish you the best of luck in your new endeavor. I’ll be in our UK office next month and I look forward to hearing some of your former colleagues’ observations. …Tracy
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      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.