Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice company, management team in Canada is awesome

Cons

No incentive for overage upsell

4.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Great employees & teammates. Flexible/Open Time off and great benefits.

Cons

Poor top level communication. More about bottom line than employee retention.

5.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Cool Tech: You get to work with the latest cloud and AI tech. Career Boost: Lots of chances to grow and move up in the company. Team Vibes: A great, supportive team environment. Global Reach: Work with clients from all over the world.

Cons

Fast-Paced: Things move quickly, so you need to keep up. High Standards: The bar is set high, which can be tough. Work-Life Juggle: Balancing work and personal life can be tricky sometimes. Complex Stuff: The tech can be pretty complex, so there’s always something new to learn.

Viewing 253 - 255 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.