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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 10, 2014

      Building a better world by unleashing the power of great customer experience!

      Human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I know it's been said before but I'll say it again, Genesys is great to work for because of our Leadership team and the energy they have that filters down to all teams. Everyone works together to get end results.

      Cons

      With acquisitions comes uncertainty and in my position keeping morale high can be a slight challenge but manageable and results are good in opportunities to improve business.

      5.0
      Sep 10, 2014

      Strong Company with Great People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys has a great working environment - they are employee focused and recognizes hard work. They promote internal training to ensure all employees have the skills needed on all aspects of their jobs. Genesys is heavily involved in the local community and also provide fun activities for all.

      Cons

      Many changes in the last year which are all positive but with change comes confusion especially with so many remote offices. Moral can be low at times due to internal re-org taking longer than expected but I know that is something that will definitely be fixed in the near future.

      4.0
      Sep 10, 2014

      Genesys is a fun and exciting place to work at.

      Human resources assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co workers, fun environment where we have fun activities in the office. Always new things to do and growing opportunities.

      Cons

      In the acquisitions sometimes its a little chaotic and employees feel a little lost in the crowd. But only good has come from growing and expanding.

      Viewing 2563 - 2565 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.