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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 10, 2014

      I love this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in the Contact Center industry. High team spirit.

      Cons

      I usually have to work more than 8 hours a day to get all tasks done.

      5.0
      Sep 10, 2014

      Trusting Work Environment

      Associate consultant professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Training curriculum is quite solid and very well organized. 2. Flat hierarchy; it's quite easy to reach out to any one at the company. 3. Colleagues are quite assistive and welling to help. 4. Trusting environment; a one feels trusted to do his work without being monitored all the time. 5. Flexibility; a one can have his own space to work without being surrounded with a few limited options.

      Cons

      1. I'd appreciate having more personal meetings with the new hires for feedback and improvements, not only through emails. 2. Sometimes, I feel a bit uncomfortable and left-out, especially when the manager is remotely located. Thus, I'd suggest more personal face-to-face meetings to help mitigate this.

      Viewing 2569 - 2571 of 2,704 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.