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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,707 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 31, 2024

      Good, if you are in a right team

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary, flexible vacation policies, Fridays off in August. Overall good place for young people to start IT career, but if you manage to join a good team with a good technically competent manager.

      Cons

      Perhaps nepotism in some teams, or abuse of referral program, Otherwise it was hard to understand how some people managed to be hired. As a result, there are cases when "one beats the bush and others catch the birds", with all heavy workload on those beating the bushes.

      5.0
      Oct 30, 2024

      Welcoming and non-toxic environment

      Sr mgr marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to achieve without micromanagement. Leadership really seems to care. Can take a day off without reprisal. Folks genuinely seem to like each other.

      Cons

      Larger company; sometimes tough to get initiatives moving.

      2.0
      Oct 29, 2024

      Below market pay, raises, and management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can potentially be a longer term position if you don't get caught in layoffs

      Cons

      They hire slightly below market and then provide such sub-par raises and bonuses that within a few years you will be able to double your income on the open market. Management doesn't appreciate employees who do stick around so you won't get promotions and will likely be caught in a layoff since they have several every year. They claim they can't give raises because of an unsteady business outlook but then report the biggest profits/revenue they've ever seen.

      Viewing 259 - 261 of 2,707 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.