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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Nov 16, 2015

      Great CX

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great customer focus, Innovative products, Market leader, Great community of people to work with and for.

      Cons

      Cross functional team communication can be cumbersome

      avatar
      Genesys Response
      10y
      I appreciate the positive comments. We have been working hard on our communication initiatives, and the entire leadership team welcomes any additional insights and feedback – feel free to set up time with any one of us! Thanks for posting. Tracy
      4.0
      Nov 13, 2015

      great products but challenges in strategy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -great products -many good people -good size to have stability but also to change things

      Cons

      -too many restructuring recently -unclear long term strategy as owned by venture company -missing new products and markets for long term future, current market is limited and no change for last 10yrs

      5.0
      Nov 10, 2015

      From Great to Iconic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company in hot market with a solid plan to become iconic

      Cons

      Need to be prepared to work hard

      Viewing 2632 - 2634 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.