Genesys reviews

4.2

82% would recommend to a friend

(2,704 total reviews)
avatar

Tony Bates

91% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Good People to work with technically and socially Interesting technology Tele work available New product line is strating to gain momentum in the market place

Cons

employee moral is low due to internal re-org taking much longer than expected. Current executives only giving lip service to CEO - not actually walking the talk.

3.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Good people at the foundation

Cons

Upper/Executive leadership lacks the correct attitude and strategy to excel in today's market; Older technology and a "not invented here" mentality in engineering

5.0
Jul 30, 2012

Genesys Telecommunications Labs

Recommend
CEO approval
Business Outlook

Pros

Genesys has great products and great people- it was a great place to work.

Cons

The influence of Alcatel-Lucent while I was there was detrimental to the atmosphere of the team.

Viewing 2662 - 2664 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.