Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Focus on Software reliance and robustness Innovative and industry leading Cutting edge tech stack Top class Engineering culture Remote friendly and Flexible working times

Cons

Considering Genesys is an industry leading Software company in the Customer service space and have fantastic year on year financial performance, you'd expect Genesys to pay their Engineers a good bit above market rate, since Engineers are the ones providing huge value to the company. Instead it's more like low middle to middle market rates. There are plenty of non Software focused companies that pay more than Genesys. This factor leads to good talent leaving.

4.0
Oct 17, 2024

Great Work Place

Recommend
CEO approval
Business Outlook

Pros

Genesys Saudi has a great working environment and a solid local team.

Cons

The fast growth of Genesys in Saudi requires being on stand by all the time.

Viewing 268 - 270 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.