Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 11, 2024

Worst People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genesys is a great company to work for.

Cons

In the Manila office, there are tenured employees are power trippers who love makinh gossips. The environment is so toxic that you will hear them bad mouth others who are not around but will act as if they are close friends when they're together. This behavior is not only tolerated, but even encouraged by managers. Also, these people use their company-issuer creditcards to spend on themselves and eat at nice restaurants, getting massages, and put it as company expense using clients as reasons. They also use the creditcard to buy food in the office as bribe.

4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, flexible schedule, collaborative work culture. Strong financials.

Cons

Pockets of toxic leadership and micromanagers. Lack of advancement. It can take a long time to address problems and create employee centric changes. 401k match stinks.

Viewing 289 - 291 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.