Is Genesys a good company to work for as a Software Developer?

Software Developer professionals working at Genesys have rated their employer with 4.2 out of 5 stars in 177 Glassdoor reviews. This is an average score with the overall rating of Genesys employees being 4.2 out of 5 stars. Search open Software Developer Jobs at Genesys now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Genesys .

Does Genesys pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Genesys with 3.4 out of 5 stars based on 177 anonymously submitted employee reviews. This is 13.7% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at Genesys.

How happy are Software Developer professionals working at Genesys?

88% of Software Developer employees at Genesys would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Software Developer professionals have also rated Genesys with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (158) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (48) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (22) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 259 reviews)); "1) Work Life Balance is Good" ((in 219 reviews)); "Benefits are great" ((in 155 reviews)); "3) Good Management" ((in 86 reviews)); "great team and people to work with" ((in 83 reviews))

What are the cons of working at Genesys according to real employee reviews?

"8. Constant layoffs." ((in 44 reviews)); "No training" ((in 20 reviews)); "Upper management is slowly improving, but overall are not receptive to solutions offered by even experienced employees." ((in 15 reviews)); "Poor management and so much favoritism that an outsider doesn't have much a chance unless he/she gets lucky" ((in 9 reviews)); "Experienced some bullying from C" ((in 5 reviews))

Genesys Software Developer reviews

4.2

88% would recommend to a friend

(177 total reviews)

Tony Bates

97% approve of CEO

90% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Developer employees have rated Genesys with 4.2 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most Software Developer professionals have an excellent working experience there. Genesys is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

177 reviews

5.0

Oct 7, 2025

Great people, great culture - super interesting technology

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The people are lovely. A small family in a big company. Israeli & global management were very supportive in our complex situation. They not only talk about Empathy, but also apply it and that gave a special feeling, The technology was cutting edge and interesting. The environment is full of practiced developers and tons of place to study and learn from very smart and modest peers.

Cons

Salaries are a bit lower but, as for many American companies they have bonuses every year which sums up as a good salary for developers.

5.0

Oct 6, 2025

Great Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Awesome Vision and Strategy. Flexible working hours. Great culture.

Cons

None I can think of

4.0

Sep 5, 2025

Great benefits, low pay increases

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Open (unlimited) time off Good medical benefits

Cons

Salary has lagged behind inflation, so I make less than I did when I started at the company

Viewing 7 - 9 of 177 Reviews

Jobs at Genesys

Senior Software Engineer

Senior Principal, AI Software Engineer– Agentic & Industry Solutions

Genesys

Genesys Software Developer reviews

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Reviews by job title

Great people, great culture - super interesting technology

Great Company

Great benefits, low pay increases

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