Genesys Software Developer reviews

4.2

88% would recommend to a friend

(177 total reviews)
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Tony Bates

97% approve of CEO

90% positive business outlook

Software Developer employees have rated Genesys with 4.2 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most Software Developer professionals have an excellent working experience there. Genesys is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

177 reviews
1.0
May 8, 2018

Pathetic company

Recommend
CEO approval
Business Outlook

Pros

My job and my team are great, many people I work with are great and very knowledgeable.

Cons

President is a joke, he stands up in all hands meetings and tells employees if they aren't happy after management took away a bunch of benefits that there must be something wrong with the employees and they need to quit. CPO is delusional, she thinks we have a great culture and that upper management cares but they just keep making things harder and taking away the positives of working here. And she lashes out at people with differing opinions (and real experiences that don't jive with her delusion). Too much upper management. It is clear that Genesys doesn't care about their employees if they keep hiring more c-level employees and vp's while laying off hundreds of sales, finance, and engineering. Compensation sucks! Interactive compensation was decent and at one point was the industry leader in Indianapolis, after the acquisition, things have only gotten worse. We get basically no raises, bonuses are delayed over a year after you should have received them and then they are adjusted based on the company objectives that employees have no control over. The NPS is a joke, they tell you how it works and then expect you to only give 9's and 10's. If you are giving 7's and 8's then you are doing it wrong.

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Genesys Response
8y
I see you have many concerns and issues; I am not really sure I can address them all in one brief response. To pick one, I believe our Indy site has a lot of great benefits, including an on-site health clinic, a subsidized café, and a gym. Although my husband might agree with you in saying I’m occasionally delusional, I truly believe we have an incredible culture. If I disagree with your point of view on this, I’m very sorry that you feel that is argumentative. My door is always open, as is that of the rest of the leadership team, and we welcome the conversation - you bring up some good points that I think are easily addressed. Tracy (Tracy Cote, Chief People Officer).
3.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

>Good Work-life balance >Latest technology and Good learning curve >Pay good, Infra good, Friendly environment >Employees are highly skilled.

Cons

>Chennai Management need to improve alot. >Follow Company-wide Policy. >Top Manager's few feel they are the owners of the company. Thats need to change.

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Genesys Response
8y
Thanks for sharing your feedback. Chennai is one of the fastest growing Genesys sites. With that growth comes change and some challenges. At, Genesys we believe in open communication and we have an open door environment; I am always willing to conduct skip level discussions and would be happy to meet with employees at any time. I wish you the all success in your endeavors. Best, Atul (Atul Edlabadkar, Senior Director, Engineering and Chennai Site Leader)
Viewing 151 - 153 of 177 Reviews

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