Genetec reviews

4.0

77% would recommend to a friend

(405 total reviews)

Pierre Racz

96% approve of CEO

73% positive business outlook

Genetec has an employee rating of 4.0 out of 5 stars, based on 405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genetec employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

405 reviews
1.0
Mar 24, 2017

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Great price on lunch, cup cakes once a month

Cons

Major lack of management experience, maturity, process. Always short staffed, extremely busy and chaotic. You get the general idea that it is completely out of control. Unable to keep staff. High turnaround. From the inside looking at the rest of the company, you would never imagine that Customer Service is within the same company. In CS flex time is a complete joke (non-existant), you have to work Canadian holidays and Xmas holidays as well. Also need to work month end and cannot leave until you are advised to do so. Always behind, always stressed out. I do not believe anyone takes a lunch, you can, but god forbid you waste anytime if you want to leave on time Oh and if you want to take a 10 min break PLEASE be sure to add that on to your hours of the day, RIDICULOUS. To anyone looking to join Genetec CS, take the time to really think about it. It is not at all what they tell you during the phone interview. Absolute worst job I have ever had.

1.0
Jan 9, 2019

worst ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

cafeteria, flex hours work from home

Cons

Lack of security of the job, always under stress that will lose the job, poor integration if you are not French Canadian, enclave spirit of small groups and difficult to penetrate. The managers dismiss people under mood, in same way that they hire them. Totally lack of professionalism. Gossips about other groups in company and former employees. Not worth to take the risk despise the facade advantages. Those advantages could be found in other places. Worst treatment that I had in my more of 10 years of career. Only if you want a bad experience.

3.0
Sep 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I personally liked the location. Very peaceful place, relax environment as no one monitors the schedule. They have on site gym. Bistro is okay. Coffee machines on different floors. Trainer is available as well for fitness.

Cons

Some departments could be very political. The one i know is IT/IS Employees sitting there for decades are just playing politics. If you are a part of some cultural gang you will survive otherwise... good luck. They just promote anyone without even analyzing if a person is a good fit for leadership role. Which sometimes becomes very uncomfortable because they make stupid decisions which in no way goes in favour of the company of their business. They hire incompetent people to create teams that would do wonders! Salaries are below market. Those who are interested to go in should emphasize on base salary. Their bonus structure is very tricky.

Viewing 34 - 36 of 405 Reviews

Glassdoor has 678 Genetec reviews submitted anonymously by Genetec employees. Read employee reviews and ratings on Glassdoor to decide if Genetec is right for you.