Gensler reviews

3.6

66% would recommend to a friend

(2,477 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

56% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 4, 2016

Yikes!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The clients are the best part - if you are lucky - you'll get to work on good projects. But it really depends on what team you are on and what projects are in your specific "studio".

Cons

Where to begin... The lack of ethics in project management is terrifying. People bill to whatever project they are told, with no real hours accounted for (poor clients!). The ethics in actual work is also terrifying. People just copy and paste from one project to another - so work is never original or top tier (poor clients!). There are a couple of studio directors in the Boston office who seem to run more professional gigs, but the studio directors on my floor were both totally nuts. They fought with each other like school girls, were incompetent managers, and lacked any true leadership qualities. The revolving door gets old too. There are always "new" people on your team - and having to tell who can really accomplish actual client work is super difficult.

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Gensler Response
9y
Thank you for the feedback on your experience at Gensler. We appreciate your candor and will share your comments with the firm’s leadership. We’d also like to take this opportunity to stress that professional ethics lie at the core of Gensler’s guiding principles. Gensler is consistently listed as one of the “Most Admired” firms in our industry by publications such as Interior Design magazine and Building Design. We believe the admiration of our peers reflects our ongoing commitment to protecting and nurturing a strong and ethical culture, and we will continue to do everything we can to provide the best possible experience for our clients and our people. Thanks again for your feedback.
2.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The work was extremely relevant and interesting. great culture and work atmosphere. Lots of resources and room to grow.

Cons

I had a negative experience with the specific supervisors I was working under. This is not a reflection on the whole company, so it really depends on who you are working with. I experienced some extremely shady business practices on this team. I was told to bill for jobs that I wasn't working on for weeks at a time. There was also a severe lack of communication regarding procedures and project deadlines. Prepare to be a scapegoat when things go awry due to incompetent supervisors.

3.0
Dec 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Sometimes hard work will pay off. Some studios are closer than others. Sometimes you'll meet a good leader that will take the time to mentor you. It's a great place to meet people and when you leave everyone will want you to work for them. There are a lot of training programs outside of the day to day grind (of course all on your own time). The staff is pretty diverse but perhaps that is just another method of saving money for the company.

Cons

Cons mainly impact a certain kind of person, depending on the cards you are dealt, you may find you fit into some of those cons. Such as : - being introverted - being female or a minority - having a thick accent - not being a self-promoter (does not reflect actual capabilities) - if you need guidance in order to learn - If you do in fact work hard, but do not self-promote These are the kinds of traits that can cause huge hurdles for you. The reward system established is skewed towards loud and proud types. If you are a female, you absolutely will be limited, especially if you are under one of the various studios lead by the 'elite'. It is even crazier when you consider licensure doesn't mean you will make a decent wage. There are plenty of licensed females that are well below their pay grade. It's not the kind of place that will train you, and not because they don't want to. There are a few good people that understand the value in training. It has more to do with project management. Projects are generally too constrained by time to allow for that. It's most disheartening when you find those people that have been here 3-5 yrs (sometimes more) and do not have the skills they would have acquired at any other firm. There is some senior staff that do very little, which can be very debilitating.

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