Gensler reviews

3.6

64% would recommend to a friend

(2,479 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

79% approve of CEO

57% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

10 years ago it was a happy-people-place, sure there were details but everyone was included and the career trajectory was straight up.

Cons

New executive management has hyperfocused on their own benefit to the detriment of the rest of the staff, who MUST be in-office or they're laid off in the next cycle no matter how strong their work is. Quality of work is irrelevant if they can't watch you working at your desk. They take attendance in large meetings for 20 minutes and when you leave and return to your desk are all logged by management, personally, who are watching you (not paranoia, this was a formally announced task). Gensler isn't all about people anymore, it's all about the people at the top.

1.0
Apr 13, 2023

Disappointing

Recommend
CEO approval
Business Outlook

Pros

-New clients call up with great projects everyday -Opportunity to work on global projects with offices around the world.

Cons

-Lack of self awareness by leadership, when things go bad, leaders pass blame and shout down. -Employee happiness in the Chicago office is one of the lowest in the company. Other offices (with better portfolios) ask about the politics in Chicago all the time. -Instead of self reflection by leadership, they blame junior and untitled employees, knowing they have no voice to speak up. -Appointment process does not reflect client/ team input. Closed door appointment meetings reward those who kiss the ring of the principals, not the ones who are getting the work done while those same principals are absent from their projects. A lot of criticisms in this process are taken from people who do not work with you to position their recommended appointments higher. -Lack of mentorship/ advocacy. This is new. When I first started, we used to be great at this. Newly appointed Design/ Technical Directors do not provide mentorship to junior employees at all. -Pay at junior/ mid levels is not competitive, but billing is high. It all goes to the people at the top. If you want to make what the market demands, look elsewhere. -Long hours are expected, work life balance is not respected.

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Gensler Response
3y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
1.0
May 7, 2020
Recommend
CEO approval
Business Outlook

Pros

benefits are good, health insurance, 401K, ESOP, profit sharing

Cons

A lot of internal politics. Everyone there thinks they're god's gift to the world. Way too many people who like to hear themselves talk.

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Gensler Response
6y
Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive.
Viewing 61 - 63 of 2,479 Reviews

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