Gensler reviews

3.6

65% would recommend to a friend

(2,482 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

58% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Dec 7, 2016

Lack of cultural competency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment. Beautiful view, centrally located.

Cons

Workplace dynamics are left unresolved and employees tend to create small circles and cliches. Introvert based personalities, women and marginalized communities and narratives are not appreciated. Lack of cultural competency. Lots of power and privilege dynamics which go unquestioned. Management too busy to check in with staff. Staff is very stressed and often cannot enjoy the many events created to enhance workplace culture. Forced vibe- lack of authenticity, the whole thing seems fake.

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Gensler Response
9y
Thank you for sharing feedback on your experience at Gensler. Our firm prides itself on an openness to feedback of all kinds and a willingness to accept constructive criticism. We certainly agree that Gensler is comprised of smart, talented designers. Our mission is to enrich the human experience through the power of design, and we strive to achieve it each and every day. We believe that diversity is critical to spurring creative thinking, which is why we cultivate a diverse workforce replete with different personalities and divergent points of view. Our workforce is majority female, and we have many women and people of color in leadership roles throughout the firm, including our executive suite. We reward our people based on merit and performance as opposed to other factors and will continue to do so. With regards to your comments about working on the firm’s operations side, there’s no question Gensler has experienced tremendous growth over the last few years, and in response to this growth we have begun to revamp the infrastructure we use to support our global scale and diversity of practice. This has involved exploring new ways of organizing and operating our firm, including investing in new systems and standardizing essential functions and processes. We recognize that change of this magnitude does not always happen as smoothly as it would in an ideal world. We apologize if this change affected your experience in a negative manner, but we remain committed to ensuring that our operations are capable of meeting the challenges of a rapidly evolving world. We know that achieving our goals in this area will take time, and we plan to work collaboratively with all of our team members to understand their points of view on how this change should continue to rollout. We have also shared your feedback with our leadership team so that they can consider the points you raised as we move forward. Thanks again for your feedback and know that we will do everything in our power to ensure our culture continues to promote diversity, curiosity, and creativity.
2.0
Nov 29, 2016

Your Experience At Gensler Depends on Your Role

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues. Wonderful people. If you are a designer and you know the right people, it's a great place to be.

Cons

You are siloed into either being a designer or a technical person, so you will not gain well rounded experience. Unfortunately, technical people get less recognition. The administrative staff even less so.

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Gensler Response
9y
Thank you for sharing this feedback on your experience at Gensler. We certainly agree that our people are the best part of our firm. Their spirit and expertise are what makes Gensler such a dynamic place to work year after year. Our firm prides itself on an openness to feedback and constructive criticism, and we certainly plan to share your comments with management. And, we will do our best to ensure that ALL of our people, from our designers to our administrative teams to our technical staff, have well-defined career paths filled with interesting challenges and varied work. We believe strongly that providing our people with choice and empowering them to design fulfilling career paths is critical to our overall success. Thanks again for taking the time to provide us with feedback.
4.0
Nov 27, 2016

Senior Design Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enormous amount of exposure to different roles. Support from leadership to try new ideas.

Cons

The sheer size of the company and differing opinions at leadership level.

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Glassdoor has 2,847 Gensler reviews submitted anonymously by Gensler employees. Read employee reviews and ratings on Glassdoor to decide if Gensler is right for you.