Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 136 reviews)); "great people and they put on a lot of events around town for the interns." ((in 108 reviews)); "Great work life balance here" ((in 50 reviews)); "Good Pay – treats employees fairly" ((in 42 reviews)); "salary) are good" ((in 25 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 60 reviews)); "Too many managers and not enough people to do the work." ((in 25 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 21 reviews)); "Upper management is horrible." ((in 14 reviews)); "Senior management not willing to make hard decisions and preoccupied with driving own agendas" ((in 6 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Ratings by demographic groups

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Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

4.0

Oct 15, 2008

good company but be ready to work long work hours, if you decide to join Finance

Senior finance analyst

Recommend

CEO approval

Business Outlook

Pros

Richmond is a great place to live in and raise family. Genworth is better than many competitors. Benefits are good and every one knows every one as it's not a huge company. Something is always on and management is not stingy.

Cons

long work hours in Finance area. Promotions may be hard to get by. Not many competitors in Richmond area so it's hard to find a job if you decide to make a change.

4.0

Aug 6, 2008

Good folks, but hard to get promoted

Project manager

Recommend

CEO approval

Business Outlook

Pros

Comprehensive benefit package. Recognition of need for work-life balance. And amazingly, a very decent group of people overall. Also, career development opportunites are widely available-however, certification and training won't necessarily get you promoted-see below for details.

Cons

Hard to get promoted-seems to be based on who you know rather than what you can do. It appeared to me that folks were typecast and it was hard to move out of the role in which you were cast.. It really helps to be a country club golf/tennis type-that seems to be where many of the promotions are determined. Also, from an IT perspective it can be a bit of nightmare, as the company was built by acquisition. Accordingly, GNW is lousy with legacy systems that can't talk to each other.

4.0

Jul 9, 2008

Always room for improvement

Senior administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Overall good benefits package. Oppurtunities to grow.

Cons

There are many broken processes. Standards are not enforced across the board.

Viewing 526 - 528 of 595 Reviews

Jobs at Genworth

Expense Management Representative

Manager, Claims Customer Service

Risk Manager, Executive Protection

Genworth

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good company but be ready to work long work hours, if you decide to join Finance

Good folks, but hard to get promoted

Always room for improvement

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