Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)
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Thomas McInerney

75% approve of CEO

76% positive business outlook

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews
1.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

I'm sorry, there aren't any!

Cons

I worked at Genworth in 2009 for the Dutch Claims department. The Dutch branch had moved from NL to Ireland. It was a very messy process in which a lot of important documents were lost, making our work very difficult. I worked with another Dutch colleague and his Dutch was so bad that I had to check all his outgoing letters on top of my own. He couldn't follow procedure and I regularly had to interrupt his calls because it was getting so badly out of hand. I was held responsible for any mistake that this colleague made! He also threatened to rape me and that he would come by my house. When I tried to inform my team leader she just told me they were too busy dealing with all the bad media attention Genworth was getting in the Netherlands. This horrible situation went on for months. A mere one day before they fired us both did they decide to have a chat with my colleague telling him not to make those kind of threats again ( a pointless and also cowardly move). When I walked out the door on my last day I was so relieved! I would never recommend this place to anyone.

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Genworth Response
5y
Thank you for taking the time to write a review. We appreciate your time and years of service at Genworth.
2.0
Aug 2, 2018

Very poor HR practices. Workers were just objects

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Subsidised canteen, free coffee, health insurance

Cons

Very poor wages, exploit workers, forced redundancies instead of voluntary, poor training, poor communication amongst departments, bad atmosphere, most employees constantly dissatisfied.

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Genworth Response
7y
Thank you for your review, including your advice for Genworth leadership. We actively monitor this page and will make sure to pass along your feedback.
3.0
Apr 11, 2017

Underwriter

Recommend
CEO approval
Business Outlook

Pros

Benefits, colleges, work from home options

Cons

Opportunities for growth, working hours, targets can be agresive.

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Genworth Response
8y
Thank you for the review and for your dedication and hard work to Genworth for more than ten years.
Viewing 544 - 546 of 595 Reviews

Glassdoor has 1,044 Genworth reviews submitted anonymously by Genworth employees. Read employee reviews and ratings on Glassdoor to decide if Genworth is right for you.