Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 136 reviews)); "great people and they put on a lot of events around town for the interns." ((in 110 reviews)); "Good Pay – treats employees fairly" ((in 54 reviews)); "Great work life balance here" ((in 45 reviews)); "salary) are good" ((in 24 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 60 reviews)); "Too many managers and not enough people to do the work." ((in 24 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 21 reviews)); "Upper management is horrible." ((in 13 reviews)); "Senior management not willing to make hard decisions and preoccupied with driving own agendas" ((in 6 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

5.0

Oct 3, 2024

Great place to work, Great benefits!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation, work/life balance, various benefits beyond just health insurance, work "bankers" hours

Cons

Sometimes difficult to keep up with changing procedures

5.0

Oct 3, 2024

Genworth Meets My Needs

Business systems analysis manager

Recommend

CEO approval

Business Outlook

Pros

It sounds trite, but I love my job! I've been with the company for over 30 years. Genworth offers the ultimate work flexibility. I work from home full time, and my hours are flexible enough to allow me to incorporate my life needs with my work schedule. I also really appreciate Genworth's commitment to diversity, equity, and inclusion. Everyone I work with is open to celebrating our differences without prejudice. I feel great about the work I do, helping people support their families during times when a loved one needs Long Term Care. Finally, our unlimited time off benefit is truly excellent. I heartily recommend Genworth as a great place to work!

Cons

At this time I don't have any criticisms of Genworth.

4.0

Oct 3, 2024

Structure of a big corporation with a small company feel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Genworth has a really impressive company culture. They have very generous benefits including CTO, volunteer time off, and employee resource group time off. They have a strong commitment to diversity and put a lot of funding into their employee resource group events. The new office is beautiful and offering a hybrid schedule only requiring employees to work in person 2 days a week is a huge plus! I have the flexibly to be home with my family but also get that in person collaboration time with my colleagues.

Cons

The experience for non exempt employees and exempt employees is very different. Exempt employees get far more flexibility than non exempt employees.

Viewing 73 - 75 of 595 Reviews

Jobs at Genworth

Manager, Claims Customer Service

Senior ML/AI Engineer

Licensing Representative

CareScout Connection Representative

Genworth

Genworth reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work, Great benefits!

Genworth Meets My Needs

Structure of a big corporation with a small company feel

Jobs at Genworth

Genworth reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Genworth reviews FAQs

Jobs at Genworth