Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 146 reviews)); "great people and they put on a lot of events around town for the interns." ((in 106 reviews)); "Great work life balance here" ((in 46 reviews)); "The pay is good." ((in 46 reviews)); "Compensation can be good but not uniformly generous" ((in 23 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 60 reviews)); "Too many managers and not enough people to do the work." ((in 25 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 22 reviews)); "Upper management is horrible." ((in 13 reviews)); "Bad culture, favoritism, leaders dont care about their employees." ((in 11 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

1.0

Jul 8, 2016

Test Analyst

Tester

Recommend

CEO approval

Business Outlook

Pros

Pay check, benefit package not too bad

Cons

No leadership, no financial plan, don't care about their employees, lack of communication, poor business sense, lack of accountability, money hunary executives

Genworth Response

9y

Thank you for your review. We appreciate your feedback and will share with leadership. Thank you for your time and service at Genworth.

4.0

Feb 6, 2016

Accounting Representative

Accounting representative

Recommend

CEO approval

Business Outlook

Pros

The employees are very connected to each other and have strong ties to their department. It certainly felt like family.

Cons

Overlapping, redundant processes. Micro -managed employees

Genworth Response

9y

Thank you for your time and service at Genworth. We agree, it does feel like family. We appreciate you taking the time to provide a review. We are actively monitoring this page and will provide your feedback to the leadership team. We wish you the best in your career.

2.0

Dec 10, 2015

A company without a future

Product development leader

Recommend

CEO approval

Business Outlook

Pros

Pay a lot; good market opportunity in LTC, market leadership in LTC, strong marketing function. Broad distribution (but it is on the decline).

Cons

Terrible instability in management/leadership. Lack of empowerment. Financial challenges. Facing downsizing due to errors of the past. No pathway to success, no viable strategy. Underpriced stock. Unpopular market focus (LTC), lack of differentiation relative to other carriers.

Genworth Response

8y

Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity

Viewing 13 - 15 of 595 Reviews

Jobs at Genworth

Expense Management Representative

Expense Management Representative

Data Security Engineer

Data Security Analyst

Genworth

Genworth reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Test Analyst

Accounting Representative

A company without a future

Jobs at Genworth

Genworth reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Genworth reviews FAQs

Jobs at Genworth