Getty Images reviews

3.4

52% would recommend to a friend

(661 total reviews)
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Craig Peters

76% approve of CEO

39% positive business outlook

Getty Images has an employee rating of 3.4 out of 5 stars, based on 661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Getty Images employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

661 reviews
2.0
Apr 22, 2020

They do not value sales, and tell half truths

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are the best thing about the company... 5% 401k matching when you start They pay $50 a month towards commuting All health, dental paid Easiest sales job in the world because they don’t really care about making sales. I have never seen or experienced a sales department that just doesn’t care if you don’t hit or grow accounts. Their work life balance is amazing, you get 27 days off from when you start. Except if you are in a FSE role, then you get 10 days but work remotely. Once again, extremely low stress. You have a team that handles your busy work. (All of these were true before Covid-19)

Cons

You will be drastically underpaid no matter what position you choose. If you really don’t care about making a lot of money and just kinda want to coast...perfect job. If you want to make a lot of money, not the job for you. They don’t value high performers. You have to have a good manager to get recognition and there aren’t many there.... They literally pushed out all managers with quality sales experience because they didn’t want to pay them. They promote from within so all managers don’t know how to sell, which is weird. For example their answer for pushback is let the client go, we are Getty and the best in the industry....who else are they going to chose. For an entire year I was told to not solve the clients needs, but to only sell our “standard options”. Doing that undersold accounts and then reps would have to downgrade the account because the clients wouldn’t use all photo credits we sold them.....it was horrible business decisions that went unmonitored for years. Moreover, they allowed reps to backload/top load accounts. If a rep had an account billing 40k per year, they would sell them a package that would include everything they purchased at a reduced cost of 6k. The total spend would be 46k for that account at the end of the year but when the following year renewal would be 6k. The new rep would take a loss while the old rep would get promoted....they literally should be a 1.2 billion dollar company but just valued awful sales practices. They only highlight extremely large deals, but leave out middle and lower tiered reps. There is no presidents club and customer service associates have more clout than anyone in sales. All training/development programs are meant for any other position but sales. Every year they “reorganize”. This means they take top performers and promote them into a demotion so they don’t have to pay them as much....I’m assuming but it makes sense because senior management tells half truths and is anything but transparent. It’s like they pick pocket you...they distract with how amazing the changes are then you actually see the fine print and realize you just took a 10% pay cut. Most of their top talent has left, most good people only stay their a year or two before they catch on and leave. They figured out attrition can be negative for your business last year, I laughed when they figured that on a company wide call..... It’s also kinda funny because they continuously say we need sales to raise the bar. But they don’t provide any uniform practices or trainings. Your on boarding lasts a month with no ramp, and it consists of you watching videos..... If you ever watched the movie waiting or went through server training at an Applebee’s, it’s literally the same process. You watch videos for a month then they are like good luck! Overall, this company has so much potential but their business decisions and execution are so poor that they are their own worst enemies. If you are a high performer stay away....this place will drive you insane.

1.0
Mar 13, 2020

Account executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much at all to write here. Good downtown Chicago office location?

Cons

Terrible management, bad communication, and unfair favoritism. They do not respect employees.

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Getty Images Response
6y
Thank you for taking the time to share your feedback. We’re disappointed to hear the perception of favoritism poor management . We are committed to fair and equitable employment practices and a diverse workforce. We know we don’t always get it right and are working continuously do better. In addition, we have robust internal investigation protocols, which involve not only our HR team, but management and legal, and where appropriate, external experts. Due to the sensitive nature of those processes and the respect for all individuals involved, we do not publicly comment, but I welcome a direct conversation with you to address your concerns. We take your concerns to heart; this is not the Getty Images culture we strive for, nor an environment we tolerate. Please contact me directly, either directly or anonymously, to help me further understand and address your concerns, Lizanne.vaughan@gettyimages.com. If you are not comfortable reaching out to me directly, you can email HRGlobal@gettyimages.com with additional information.
3.0
Mar 30, 2018

So-so

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great. Many people have a flare for art and are thoughtful.

Cons

Most things come down from the top so it is hard to make individual contributions. Performance reviews feel pretty arbitrary and there is not much support for professional growth.

Viewing 64 - 66 of 661 Reviews

Glassdoor has 817 Getty Images reviews submitted anonymously by Getty Images employees. Read employee reviews and ratings on Glassdoor to decide if Getty Images is right for you.