Getty Images reviews

You will be drastically underpaid no matter what position you choose. If you really don’t care about making a lot of money and just kinda want to coast...perfect job. If you want to make a lot of money, not the job for you. They don’t value high performers. You have to have a good manager to get recognition and there aren’t many there.... They literally pushed out all managers with quality sales experience because they didn’t want to pay them. They promote from within so all managers don’t know how to sell, which is weird. For example their answer for pushback is let the client go, we are Getty and the best in the industry....who else are they going to chose. For an entire year I was told to not solve the clients needs, but to only sell our “standard options”. Doing that undersold accounts and then reps would have to downgrade the account because the clients wouldn’t use all photo credits we sold them.....it was horrible business decisions that went unmonitored for years. Moreover, they allowed reps to backload/top load accounts. If a rep had an account billing 40k per year, they would sell them a package that would include everything they purchased at a reduced cost of 6k. The total spend would be 46k for that account at the end of the year but when the following year renewal would be 6k. The new rep would take a loss while the old rep would get promoted....they literally should be a 1.2 billion dollar company but just valued awful sales practices. They only highlight extremely large deals, but leave out middle and lower tiered reps. There is no presidents club and customer service associates have more clout than anyone in sales. All training/development programs are meant for any other position but sales. Every year they “reorganize”. This means they take top performers and promote them into a demotion so they don’t have to pay them as much....I’m assuming but it makes sense because senior management tells half truths and is anything but transparent. It’s like they pick pocket you...they distract with how amazing the changes are then you actually see the fine print and realize you just took a 10% pay cut. Most of their top talent has left, most good people only stay their a year or two before they catch on and leave. They figured out attrition can be negative for your business last year, I laughed when they figured that on a company wide call..... It’s also kinda funny because they continuously say we need sales to raise the bar. But they don’t provide any uniform practices or trainings. Your on boarding lasts a month with no ramp, and it consists of you watching videos..... If you ever watched the movie waiting or went through server training at an Applebee’s, it’s literally the same process. You watch videos for a month then they are like good luck! Overall, this company has so much potential but their business decisions and execution are so poor that they are their own worst enemies. If you are a high performer stay away....this place will drive you insane.

Atmosphere of closeness is not cultivated for entire office as a whole. But rather on a team by team basis. Atmosphere is more so competitive than anything else to get the best sales stats by the end of the year. Issues to troubleshoot are very basic and someone looking for a challenge will quickly become bored unless they're hired directly/promoted into a Senior CSA role or a CSM role. Management at team level is hit and miss. Tendancy for people in certain roles to get high off their own self importance. If you have a sales profile Getty is for you otherwise probably not.