Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
avatar

Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 12, 2016

There are dogs. There are politics. There are free lunches.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with some great people. Glassdoor offers a good number of perks that are great if you can step away from work and take advantage. I have had the opportunity to see a company grow and the good and bad you face through that growth. I have learned a lot about navigating the politics of the workplace which will benefit me in during the rest of my time here.

Cons

It's frustrating to try and make a difference when you are constantly cleaning up broken pieces. Great work doesn't seem to be a priority. The word firedrill is a daily constant. The leadership at Glassdoor use to seem really great and I felt supported by it. Lately it feels as if every team is trying to prove why they are winning by pointing out how other departments are losing and politics are everywhere.

avatar
Glassdoor Response
9y
Things can always be fixed. And there are always things that need to be fixed. Staying focused, and building healthy teams is critical to success in every business. This is the responsibility of leadership up and down the business and of every employee. Where you see unhealthy interactions happening speak up. Where things feel bad, speak up. And, continue to contribute as you are. The bigger we get, the more we need to communicate and work together. Talk to your manager. Talk to our team mates. We're all in this together.
5.0
Aug 12, 2016
Recommend
CEO approval
Business Outlook

Pros

When I started here a few years ago, we were a scrappy startup, flying by the seat of our pants, growing like crazy, and moving a million miles an hour. It was fun, but it was a mess. As someone who cares deeply about the success of this company, and about our mission, I'm really glad to see us being more measured, judicious, organized, and efficient. Also, when I joined, the product vision was controlled by a clique of the "OG" leaders who had been with the company since the very early days. As we've grown up, we've hired more outsiders into product leadership roles, and developed more of a diversity of opinions. When this change started, people were scared. But it's clear that having more smart people collaborating is making us stronger and smarter and more creative. I've never been more excited about the stuff I'm working on here than I am right now, and I've never been more optimistic about Glassdoor's future.

Cons

The transition to being a grown-up company has been trying at times. Even though we're changing for the better, change is always hard. And some people are unhappy about it (click the "Ratings Trends" link next to the star rating above -- looks pretty bad these days). The real turbulence is happening in the sales org and not product/engineering, so I can't really speak to it. On the tech side, we're humming. But churn/turnover, and a small, vocal group of unhappy sales people does take a real toll on everyone's morale.

2.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

-Both of the managers I had as an AE were fantastic. They were supportive, encouraging and genuinely cared about me, my teammates and the overall growth of the company. They were well-respected by other departments and epitomized GRIT. -Bootcamp class! -The Glassdoor mission. I believed in it. I was genuinely passionate about being an advocate for Glassdoor because I understood how valuable the site was to employers and job seekers alike in matchmaking employers and job seekers.

Cons

Change in management within the AE tier. That is when things started going downhill. I was placed on a performance plan in January; however, the problem was that I was not informed this was a possibility after Q4 had wrapped. Talk about being transparent. Unlike other sales orgs, this "plan" was not designed to help me succeed. In fact, it was the opposite. AE quotas had not been determined. So I was expected to hit a certain percentage of an undetermined goal. Great. And had less than 30 days to do so from the time I was placed on said plan. Cool. This was also my first time on plan. Fantastic. I fought to stay and asked for a fair shot at hitting quarterly quota, which still hadn't been determined at that time. Adding to the sting: the deals I had up-sold (2-year deals vs. standard 1 year) were ignored. Those deals would have prevented me from being on "plan" altogether. After a lot of back and forth, a "compromise" was reached at the end of January that gave me until the end of February to hit quota, which was still unofficial and hand-written onto my plan contract. I've been in sales for 5+ years. Being on plan scares everyone. But my biggest frustration was the lack of professionalism upper management showed. It was as if Glassdoor's focus on transparency no longer applied. "Don't tell anyone you're on this plan." At that point, I laughed. I could not understand how the same company, the company I loved to work for, could expect me to "be ethical," "do the right thing" and "help people find jobs and companies they love. Are you kidding me? What a joke.

avatar
Glassdoor Response
9y
Thank you for your feedback and I am glad to hear you enjoyed your overall experience at Glassdoor and working with your fellow AE peers and two direct managers. I apologize for the poor experience as it relates to the plan that was outlined and lack of clarity and communication around goals and objectives. Our goal is to have open and transparent communication with our employees and I will take this feedback and continue to work with our management team to drive more consistent communication. I appreciate your feedback and wish you the best in your next opportunity.
Viewing 850 - 852 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.