Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

- Team is lovely - Positive, casual and mature work environment of dedicated people - Great work/life balance - A lot of flexibility - Very exciting place to be - Glassdoor is growing massively every day and you get to be a part of it!

Cons

When you start at GD Europe you have to realize it's still a start-up feeling where you are expected to be a self-starter and learn the ropes yourself. Flexibility comes with ownership and you have to be able to carry this. If this suits you, you can count this as a plus!

3.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is a great company. I enjoy working with my peers and really like our CEO. The mission of the company is unique and I believe in it. Unlimited vacation and opportunities to work from home make it easy to want to put my all into the job.

Cons

The problem I have with working here on the product team is how the product team is run. It is still run like we are a small startup. I am micromanaged and this makes it almost impossible to contribute my own ideas and solutions. There is a need to better build and mentor individuals. I am most commonly told what to do and when I try to bring my own approach I am shut down and made to feel stupid. I am rarely provided direction or constructive criticism for how to improve my ideas. It is mostly about how I need to do a better job of making sure other's ideas and solutions are implemented. Ego often gets in the way of real collaboration and partnership. I want to stay at Glassdoor because I think this is a great company, but I don't know how much longer I can work in this environment. I was hired into the company under the impression that I would be able to contribute significantly to the product and grow my career. As it stands currently, I am not growing and it is incredibly difficult to contribute and feel good about the work I am doing. It's unfortunate that the product team runs like this and it is actually contrary to the culture that the company professes to engender. Think twice about joining the product team unless you like being told what to do and how to do it. If you value your experience and expertise as a product person, there are many other companies in the Bay Area that know how to treat their employees like professional adults.

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Glassdoor Response
10y
Thank you for your feedback. As you know, our product organization has scaled dramatically in the last several years, and I acknowledge that we have work to do here, particularly on some teams. We announced recently the search for a CPO / Chief Product Officer, and creating more empowered, more aligned teams will be her or his top job. That said, we have amazing talent in our product organization, and I am blown away by the creativity, passion, and drive that exists on this team. I'd really appreciate it if you could confidentially share more details about your experience with me first-hand. As CEO, this is precisely the kind of feedback that I need as I craft our organization for scale. Feel free to email me, or setup time to meet me. Thank you - robert
4.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Leadership - Every time you hear our CEO (Robert Hohman) speak you know he passionately believes in our mission and truly cares about employees at Glassdoor. His leadership is what makes GD tick. He practices what he preaches and is as transparent as can be with where the company is heading and what he believes are our biggest challenges are. I have never worked for an organization with a leader as visible and truly committed to the cause as Robert. Colleagues - There are a lot of great people at GD. Since my first day here, people have been extremely friendly and welcoming. Benefits - What you would expect from top tech company in Bay Area.

Cons

Really feels like we are in that awkward in-between stage as a growing company. I definitely don't feel as confident about the business as I did at the beginning of 2015. We have also seen a lot of really great, smart sales people leave the org over the last 6 months and that can be disconcerting for the team. Another challenge is we are first and foremost a consumer site with a mission dedicated to serve job seekers. This doesn't translate as well to our offerings to employers. We regularly work with clients who feel like we are blackmailing them or that GD is a "necessary evil" because of the employee reviews. These can be really hard objections to overcome because we have no control over content. I also think our B2B products are not great. We have not seen anything innovative come through development this year and it feels like the products we do sell are not any different than what our competitors are doing. Results for clients vary greatly and we need to stop selling ourselves as a complete recruiting tool - we do branding really well (soft ROI), but are very inconsistent in helping get direct hires.

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Glassdoor Response
10y
Thank you so much for your review. Feedback is so crucial to our business, your comments have gone a long way internally! First, we want to thank you for the kind words about Bob, GD benefits and your colleagues. We strive to make work fun, and the people and culture are a huge part of that. Secondly, we want to thank you for the developmental feedback. Yes, you are right, we do have growing pains here! As we bring people on, we try our absolute best to thoroughly vet all new hires, including managers. We hope to keep making improvements to the interview process. Also, we are constantly tweaking product delivery, messaging, and positioning. Your feedback in regards to client performance can help us do better! Please keep sharing. Finally, I invite you to reach out to me or any other member of our leadership internally. :-) Stephanie Jenkins, Director of Account Management
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.