Global Payments reviews

3.5

55% would recommend to a friend

(1,710 total reviews)
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Cameron Bready

64% approve of CEO

51% positive business outlook

Global Payments has an employee rating of 3.5 out of 5 stars, based on 1,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Payments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 18, 2013

POS Analyst

Recommend
CEO approval
Business Outlook

Pros

there is nothing good about this company

Cons

The WORST place to work at, benefit sucks, the environment STINKS, the office is DIRTY, Management is HORRIBLE, Working morale is LOW, Major layoffs, No advancement in the company because they migrate everything to the Philipines, and even if there was an open position, the mangers or the mangement will pick the "one" that they want and do fake interviews with the rest.

3.0
Apr 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours to Work You can work from Home Basic Benefit Bonus up to 4% to 5% of Base Salary Pension Plan Friendly People to work with If you have small kid and you want extra time from work balancing, its good to stay for few years. You can become manager without any rights to manage, who cares you are manager? If you get chance to work somewhere else, Global is not the place to work, if you are relly worrying about your carrer. Global will make your career handicaped and then you will not be able to get job somewhere else, Trust me.....

Cons

No Direction to work No progress on your technical knowledge No one care, what you do No projects, No management, They have Project Management departement without management Do whatever you want to do? menas you managing some servers and technology that no one is using. Sucks !!!!!! If you have technical problem, everything is outsorce and they come back to you without any solutions.

3.0
Feb 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits - 401k with matching up to 5%, immediate vesting; PC purchase assistance program; tuition reimbursement Good work/life balance (depending on your leadership) Fun people and laid back environment - until something blows up When your job is offshored, you're given 6 months notice and severance package w/ job finding services Free Douwe Egberts coffee and tea Onsite gym and cafe

Cons

No investment in technology. Most PCs are 5+ years old. They still run XP and Office 2003. The only reliable systems are the ones from the "green-screen" era and any web based tool crashes at least a couple times a week. Internal knowledge is not there to build or improve systems but will not spend money to fix it. Every project is done cheap instead of right. Lack of communication between various departments so everyone is always reacting to things other departments do. Focus on costs without looking at any long term impacts. The last few years have been cuts, offshoring and more cuts decisions made at executive level while front line has been left to "figure out" how to do more with less. Everything is reactive instead of proactive. Leadership is afraid to be the first to market or try something different than the industry

Viewing 1678 - 1680 of 1,710 Reviews

Glassdoor has 1,854 Global Payments reviews submitted anonymously by Global Payments employees. Read employee reviews and ratings on Glassdoor to decide if Global Payments is right for you.