Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has been stable over the past 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Work from home is good" ((in 16 reviews)); "Nice people and good hours." ((in 12 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 9 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "Flexible hours and quarterly activities." ((in 7 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 19 reviews)); "Low pay needs to communicate with agents better" ((in 18 reviews)); "10:00pm), not enough training for new employees, no time off" ((in 7 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Breaks too short." ((in 4 reviews))

What are the top reviewed Global Response locations?

Margate , Fort Lauderdale , Iron River , Pompano Beach , Gwinn , Hollywood , Miramar , North Lauderdale , Miami , Coral Springs , Sunrise , Raleigh , California , Boynton Beach , Lake Worth , Rochester Hills , Davie , Lauderhill , Oakland Park

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

3.0

Jun 3, 2021

Great overtime

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great overtime available for everyone

Cons

Hard getting time off sometimes

Global Response Response

We appreciate the time you took to provide the feedback.

3.0

May 26, 2021

Coworkers are great, management is a nightmare.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are friendly and welcoming.

Cons

Management is disorganized, also impossible to get a raise.

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

5.0

May 19, 2021

Retail

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a nice environment with friendly staff

Cons

I have not experienced any cons yet

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 151 - 153 of 263 Reviews

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