Does Globe Life pay their employees well?

According to anonymously submitted Glassdoor reviews, Globe Life employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Globe Life. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Globe Life?

46% of Globe Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Globe Life 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Globe Life?

Customer Service Representative (52) , Insurance Agent (41) , Sales (15) , Sales Representative (13) , Agent (12) , Customer Service Representative (CSR) (12) , Sales Associate (12) , Business Analyst (11) , Benefits Advisor (10) , Insurance Sales Agent (10) , Life Insurance Agent (10) , Supervising Agent (9) , Licensed Insurance Agent (8) , Customer Service Advocate (6) , Intern (6)

What are the pros of working at Globe Life according to real employee reviews?

"Great people and it's all on the company!" ((in 52 reviews)); "Excellent trainers and coaches, work from home" ((in 26 reviews)); "honestly great business and benefits" ((in 25 reviews)); "They pay me decent money" ((in 14 reviews)); "Has a pension and 401k if you last that long" ((in 12 reviews))

What are the cons of working at Globe Life according to real employee reviews?

"Poor corporate culture and management doesn't seem bothered by it." ((in 28 reviews)); "Commission only is the only thing that sucks oh yea and let's not forget about all the chargebacks you'll get if someone cancels" ((in 17 reviews)); "No training" ((in 15 reviews)); "Managers unprofessional" ((in 13 reviews)); "Upper management is delusional (hey guys, you work at an insurance company in McKinney, TX, not Wall Street." ((in 11 reviews))

What are employees saying about Globe Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Globe Life layoffs and their outlook for job security at Globe Life in 2026.

What are the top reviewed Globe Life locations?

McKinney , Dallas , Oklahoma City , Houston , Tampa , New York , Columbus , Los Angeles , Austin , Texas City , Waco , Indianapolis , Omaha , Chicago , Phoenix , Charlotte , San Antonio , San Diego , Asheville , Raleigh , Arlington , Minneapolis , Memphis , Evansville , Fort Wayne , New Orleans , Shreveport , Pittsburgh , Columbia , Gainesville

Globe Life reviews

2.9

46% would recommend to a friend

(604 total reviews)

Frank Svoboda and J. Matthew Darden

67% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Globe Life has an employee rating of 2.9 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Globe Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

604 reviews

1.0

Mar 21, 2023

Seemingly unrealistic expectations for their lowest tier employees.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I was able to work from home I was able to deny any OT without confrontation I was able to call off work without confrontation.

Cons

The standards and goals the company forces towards your performance requires you to operate as a machine. It's considered a negative mark against you to take any amount of time off the phone that isn't a schedule break or lunch, even if its just to use the bathroom. The time per call they expect you to be at doesn't allow you enough time to carefully examine the customer's problem more often than not. You have to actively try and get someone off the call, or withhold important information if it wasn't asked about, in order to meet your phone handle time.

Globe Life Response

3y

Thank you for your feedback regarding your time at Globe Life. We're sorry your employment experience didn't meet your expectations. Improving our employee experience by listening to former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email with more details of your experience, along with this review, to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your former department. We look forward to hearing back from you soon.

1.0

Mar 9, 2023

Internal Auditor - Avoid

Senior internal auditor

Recommend

CEO approval

Business Outlook

Pros

Paychecks come on time, in full, and don’t bounce

Cons

Technology is antiquated and cumbersome as a results workflows are inefficient and frustrating. Management won’t provide the tools needed (eg system access) and will actively block resolving the issue. Interview process is ineffective as I was let go after 6 weeks for being a “bad fit” (I thought that’s what interviews were for?). IMO I was fired for disclosing a disability from a car accident and them not wanting to pay for my insurance or deal with an ADA request.

Globe Life Response

3y

Thank you for your review. We're sorry the time you spent at Globe Life didn't meet your expectations. We invite you to email us at feedback@globelifeins.com with more details so we can look further into your experience and the improvements that are needed in your former department. Thank you for sharing this with us. We look forward to hearing back from you soon.

1.0

Feb 24, 2023

Scam

Customer service representative- globe life

Recommend

CEO approval

Business Outlook

Pros

Learning how to become a manager

Cons

Expensive training. No fixed schedule. Actual work isn't guaranteed.

Globe Life Response

3y

Thank you for your review of your Globe Life employment. We're sorry to hear your current experience isn't meeting your expectations. We invite you to email us at feedback@globelifeins.com with more department/agency details so we can look further into your experience and the improvements that are needed. Thank you for sharing this with us. We look forward to hearing back from you soon.

Viewing 235 - 237 of 604 Reviews

Jobs at Globe Life

Customer Retention Representative (Remote)

PR Coordinator (Hybrid)

PR Coordinator (Hybrid)

Contestable Life Claims Manager (Remote)

Support Specialist (Hybrid)

Globe Life

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Seemingly unrealistic expectations for their lowest tier employees.

Internal Auditor - Avoid

Scam

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