Is Gong a good company to work for?

Gong has an overall rating of 4.4 out of 5, based on over 529 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 91% of employees would recommend working at Gong to a friend and 91% have a positive outlook for the business. The best reviews about Gong have been left by employees working as Sales , Sales Development Representative (SDR) and Account Executive .

Does Gong pay their employees well?

According to anonymously submitted Glassdoor reviews, Gong employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Gong?

91% of Gong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gong 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gong?

Sales Development Representative (SDR) (54) , Account Executive (44) , Sales Development Representative (20) , Sales (16) , Customer Success Manager (15) , Software Engineer (14) , Senior Software Engineer (13) , Enterprise Account Executive (9) , Sales Manager (9) , Customer Success Manager (CSM) (8) , Senior Account Executive (8) , Mid Market Account Executive (7) , SDR (7) , Commercial Account Executive (6) , Recruiter (6)

What are the pros of working at Gong according to real employee reviews?

"3 key things for me: 1. Culture and people: A great culture with super" ((in 77 reviews)); "Great people and team of professionals" ((in 69 reviews)); "Leadership is great and transparent." ((in 69 reviews)); "Awesome team culture." ((in 20 reviews)); "The leadership team is great and always open to new ideas" ((in 20 reviews))

What are the cons of working at Gong according to real employee reviews?

"The company is doing well so the business is fast paced, you should expect work life balance but any company growing this fast will be a lot of work." ((in 11 reviews)); "Poor management" ((in 9 reviews)); "Morale is low because we've moved from everyone crushing to reps scraping by to hit their numbers or not hit at all." ((in 7 reviews)); "HR also claims that the value of your options are worth more than a 401k match, which isn't true." ((in 5 reviews)); "Constant favoritism." ((in 5 reviews))

What are employees saying about Gong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gong layoffs and their outlook for job security at Gong in 2026.

What are the top reviewed Gong locations?

San Francisco , Atlanta , Chicago , New York , Lehi , San Diego , San Mateo , Dallas , Seattle , Salt Lake City , Austin , Los Angeles , New Brunswick , Virginia Beach , Tempe , Apex , Dayton , Encinitas , Greenbrae , Oakland , Palo Alto , San Jose , Portland , USAR Center , Israel

Gong reviews

4.4

91% would recommend to a friend

(514 total reviews)

Amit Bendov

98% approve of CEO

91% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Senior management

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.1

Career opportunities

Gong has an employee rating of 4.4 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

2.0

May 15, 2024

In Evolving with the times, Gong loses what made it great

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Really intelligent people - Great Product - Good benefits and pay

Cons

- New leadership seems more focus on throwing out changes that they are mandating the team to do than actually enabling them for success - Feedback and concerns fall on deaf ears, no one seems interested in what the field is going through - Asks and objectives change every other week, are always extremely urgent, and truly provide no value and there is little to no enablement for the CS team on accomplishing these asks - At the end of the day, we're providing worse service to our existing customers so that time, energy, and resources can all be spent on net new customers

Gong Response

2y

Thank you for your #NoSugar feedback. We're glad you value our intelligent team, great product, and competitive pay and benefits. However, reading your concerns about the new leadership's approach to change management, lack of enablement for the CS team, and deprioritization of existing customers was difficult. Creating Raving fans internally and externally has always been a top priority for Gong, and I'm sorry if that hasn't been your experience. We are committed to continuous improvement as we evolve and value your input, if you'd like to discuss further, please reach out directly. - Suni Lobo

1.0

May 3, 2023

Unfortunate changes

Mid market account executive

Recommend

CEO approval

Business Outlook

Pros

Great product. Second to none. Must have for companies who want to understand what’s happening across their customer interactions to be competitive and make intelligent decisions for their business.

Cons

Ever since the beginning of this fiscal year, Gong demoted the entire Mid-Market Team to a new segment that’s really SMB, and promoted the Senior Commercial Team to Mid-Market (the new SMB). The former mid-market team was abandoned and demoted. They’ve been slowly leaving Gong since.

Gong Response

3y

Thanks for taking the time to provide your feedback. I was happy to read about your thoughts about our product (I 100% agree!). I’m sorry to hear that you feel the mid-market team was demoted. That’s not the case. In fact, the MM team has never been so important to Gong. We’re constantly listening to our teams to understand what’s working and what can be improved. In this case, we incorporated team feedback to improve MM lead volume, the TAM definition, and standardize our processes. There’s no doubt that any change can present challenges, but the overall feedback has been positive across the team. Feel free to reach out to me with any additional feedback. - Sandi Kochhar, CPO

2.0

Oct 11, 2024

Death by Fear and Process

Post sales

Recommend

CEO approval

Business Outlook

Pros

+CEO is top notch +Product is best in class (albeit losing ground to competitors) +Company is growing and scaling again

Cons

+No culture at all, especially in CS (filter reviews for Customer Success and you'll see how poor it has been lately) +Extreme process oriented to the point of overkill. Internal meetings galore. +CS leaders seem more anxious than their reps leading to a fear based model and constant second guessing of your work and if you're doing a good job. +Targets constantly move, changes constantly happen (while this is normal in the start up world it seems like there's no clear vision or prioritization of work/life bandwidth) +Growth conversations and actually developing as an employee and human take a backseat to ensuring your renewals come through or whatever leadership tells you is on fire currently

Gong Response

1y

Thank you for your feedback and for acknowledging the strengths of our CEO and product. At Gong, we prioritize transparent processes that empower employees to succeed. While we recognize there’s always room for improvement, we’ve made significant strides this year in clearly communicating our goals, vision, and the rationale behind changes. Our goal is to provide Gongsters with the information they need without adding unnecessary pressure, and we apologize if that hasn’t been your experience. -Suni Lobo

Viewing 49 - 51 of 514 Reviews

Jobs at Gong

Compensation Director

Senior Revenue Accountant

Director, Technical Accounting & Reporting

Sr. Manager, Equity Administration

Gong

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In Evolving with the times, Gong loses what made it great

Unfortunate changes

Death by Fear and Process

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