Gong reviews

4.4

91% would recommend to a friend

(515 total reviews)
avatar

Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

515 reviews
5.0
Jul 23, 2024

A very good place to come and work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong responsible management - Very heterogenic in terms of people - Very nice offices

Cons

- Not very cutting edge technology

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Gong Response
1y
Thank you for sharing your feedback! We’re glad to hear that you appreciate our management, the diversity within our team, and our office spaces. These are aspects we’re proud of and continue to invest in. We continuously seek ways to enhance & innovate in response to market and customer needs; it's an area where we always #wantmore. Thanks for being part of the team. - Suni Lobo
2.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The product is great and has relatively superior functionality compared to competitors. Co-Founders and original upper leadership are genuinely nice people.

Cons

Competitors are quickly catching up to features that separated Gong from the market a few years ago. When prospects try to balance cost and value, it is becoming increasingly harder to sell with confidence without feeling like a used car salesman having to constantly justify to prospects why are we often cost 2-3x more than competitors who can offer 90% of what Gong does. If you are reading this review and going through the interview process I strongly encourage you to really research and vet out who you will be reporting to. I have worked at startups and large publicly traded companies: Gong, without a doubt, is the most hostile environment I have been part of. Once you make it to Mid-Market there are very few career opportunities available to you. No one wants to advance to the Enterprise segment as the team has never come close to hitting quota and churns through reps faster than customers churning on Gong. Top performers and culture leaders just disappear in the middle of the night with every quarter end. Sales Leadership acts as if we are all blind and ignorant to when people leave the team, instead, they continue to sell everyone on this concept that "things will be ok, because we're the best." Last thing I'll mention as a sales rep at Gong, our leaders don't even use our own technology. The amount of manual busy work thrown on reps, often last second requests, is endless. Which is ironic because we're supposed to be "revolutionizing" the way sales operates yet our own leaders do not practice what we preach.

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Gong Response
1y
Thank you for your candid feedback and for recognizing the strengths of our product and the positive impact of our Co-Founders; however, reading your feedback about the challenges in the sales environment and your concerns about leadership and culture was difficult. We understand that selling with confidence is crucial, and we’re always looking for ways to refine our approach so our product continues to lead the market in meaningful ways. One Gong many careers is a top priority for us, and we are continuously working to create clearer paths for growth and advancement. Thank you again for sharing, please reach out if you'd like to discuss in more detail. - Suni Lobo
2.0
Jul 16, 2024

Good way to break into saas sales

Recommend
CEO approval
Business Outlook

Pros

Good training program That’s probably it

Cons

A lot High stress with a lot out of your control. Middle management is hit or miss

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Gong Response
1y
Thank you for sharing your feedback with us. We're happy that you found value in our training program, but it was difficult to read about the challenges you've faced, particularly around stress and the variability in middle management. We strive to create a supportive and balanced environment where all employees have the resources they need to thrive at work and maintain well-being. We apologize if that hasn't been your experience. Your input is important to us, and if you have additional feedback, don't hesitate to reach out. - Suni Lobo
Viewing 103 - 105 of 515 Reviews

Glassdoor has 530 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.