Is Gong a good company to work for?

Gong has an overall rating of 4.4 out of 5, based on over 531 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 91% of employees would recommend working at Gong to a friend and 91% have a positive outlook for the business. The best reviews about Gong have been left by employees working as Sales , Sales Development Representative (SDR) and Account Executive .

Does Gong pay their employees well?

According to anonymously submitted Glassdoor reviews, Gong employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Gong?

91% of Gong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gong 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gong?

Sales Development Representative (SDR) (54) , Account Executive (44) , Sales Development Representative (20) , Sales (16) , Customer Success Manager (15) , Senior Software Engineer (14) , Software Engineer (14) , Enterprise Account Executive (9) , Sales Manager (9) , Customer Success Manager (CSM) (8) , Senior Account Executive (8) , Mid Market Account Executive (7) , SDR (7) , Commercial Account Executive (6) , Recruiter (6)

What are the pros of working at Gong according to real employee reviews?

"3 key things for me: 1. Culture and people: A great culture with super" ((in 78 reviews)); "Great people and team of professionals" ((in 76 reviews)); "Leadership is great and transparent." ((in 66 reviews)); "Awesome team culture." ((in 23 reviews)); "The leadership team is great and always open to new ideas" ((in 21 reviews))

What are the cons of working at Gong according to real employee reviews?

"The company is doing well so the business is fast paced, you should expect work life balance but any company growing this fast will be a lot of work." ((in 10 reviews)); "Poor management" ((in 10 reviews)); "Morale is low because we've moved from everyone crushing to reps scraping by to hit their numbers or not hit at all." ((in 7 reviews)); "Constant favoritism." ((in 5 reviews)); "Long hours, but what quickly growing company doesn't?" ((in 3 reviews))

What are employees saying about Gong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gong layoffs and their outlook for job security at Gong in 2026.

What are the top reviewed Gong locations?

San Francisco , Atlanta , Chicago , New York , Lehi , San Diego , San Mateo , Dallas , Seattle , Salt Lake City , Austin , Los Angeles , New Brunswick , Virginia Beach , Tempe , Apex , Dayton , Encinitas , Greenbrae , Oakland , Palo Alto , San Jose , Portland , USAR Center , Israel

Gong reviews

4.4

91% would recommend to a friend

(516 total reviews)

Amit Bendov

98% approve of CEO

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (516 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gong has an employee rating of 4.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

516 reviews

3.0

Feb 2, 2024

Great product, challenging conditions as an employee

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Raving fans - Gong's product is top tier, loved by customers, and Product builds things based on customer feedback. - Teammates - Gong generally hires strong talent, and while a large portion of the company is fully remote, the bonds between teammates are still quite strong despite that. - CEO does a really nice job of being involved with customers and also building a community with employees (like if in town, he hosts a lunch or happy hour)

Cons

- Lack of diversity (especially at leadership) + women in leadership. Gong 2 years ago looked different from the Gong of today. With the new CRO coming onboard in mid-2023, the company revenue leaders are beginning to feel like more straight white men who come from Utah, and the culture and morale of the Revenue organization has turned - nobody feels energized or excited. - Lack of leader transparency: we've had many senior leaders turn over (whether by choice or by being pushed out) - it started in Sales, then moved to Customer Success and Ops, and both leaders and reps aside are being trimmed. - Changes in roles & responsibilities of Customer Success - more responsibilities, more involvement in the commercials, unclear if our compensation will actually increase - With quick product evolution comes the need to stay on top of the changes. - Lack of career progression: given the company is not growing as rapidly as it was in 2020 and 2021, many CS reps are stuck in roles for longer than they should be, unable to get promoted to a higher segment or even senior roles in their existing segment

Gong Response

2y

Thank you for sharing your feedback. It’s great to know that you appreciate the remote flexibility, sales training, and development. However, reading your feedback on your experience with culture, compensation, and management was challenging. We strive to support the entire team in reaching quota attainment and provide training from Enablement, & manager coaching during weekly 1:1s for development to help sellers thrive. If that hasn't been your experience, I apologize. If you want to discuss further, my door is always open. - Suni Lobo (CPO)

5.0

Feb 1, 2024

Love Gong!

Account executive

Recommend

CEO approval

Business Outlook

Pros

world class product and sales organization

Cons

incredibly competitive market in the last few years

3.0

Jan 31, 2024

Great product, customers love it. Very competitive space.

Customer success

Recommend

CEO approval

Business Outlook

Pros

Hands down it is the best product in the space. Amazing development team that innovates really fast. AI first company, that has a huge dataset and so the opportunities for innovation are many.

Cons

The market and the downturn in SaaS has affected the growth prospects and this has led to personnel changes. Lots of competition from similar sized companies.

Gong Response

2y

Thanks for recognizing our dedication to innovation and the strength of our product and development team! Gong is evolving in a dynamic market and that can present changes, however we're committed to adapting and staying at the forefront. Your feedback is valuable, and we appreciate your perspective. If you'd like to share more, don't hesitate to reach out directly. - Suni Lobo (CPO)

Viewing 142 - 144 of 516 Reviews

Jobs at Gong

People Analytics Manager

Senior People Operations Specialist

Director, Technical Accounting & Reporting

Senior Revenue Accountant

People Analytics Manager

Gong

Gong reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great product, challenging conditions as an employee

Love Gong!

Great product, customers love it. Very competitive space.

Jobs at Gong

Gong reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Gong reviews FAQs

Jobs at Gong