Goodway Group reviews

3.9

74% would recommend to a friend

(317 total reviews)

Paul Frampton

84% approve of CEO

58% positive business outlook

Goodway Group has an employee rating of 3.9 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodway Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

317 reviews
2.0
Jan 2, 2025

Red Flags Galore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is 100% remote and is very active in charitable causes. Colleagues are also generally very friend/welcoming.

Cons

There have been frequent layoffs and leadership has failed to be fully transparent and handle these with care. The summits twice a year seem excessive and those resources could be better used, especially when people are losing their jobs.

2.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

It was a good work from home job. Flexibility was there.

Cons

A lot of employees at this company are predominantly white and from the mid-west. I remember a lot of microaggressions at the company events. One girl on my team would constantly avoid me - she would literally walk away when I came near and that happened often because guess what? We were on the same team and chatting with the same team members! And not surprisingly she is still there and looking at Goodway Group's current employee roster, it still is a bunch of white women. It was difficult with the amount of cliques at these events and the twice a year company meetings are absolutely mandatory. The company should really look into diversity training for their employees.

avatar
Goodway Group Response
5y
Thank you for taking the time to leave this review and provide your candid feedback. I'm sorry to hear about your experience at Goodway. This does not reflect the Goodway Behaviors expected from all teammates. We strive to build (and maintain) a culture where each individual knows they are valued and belong on our team as their authentic selves. Last year, we created a diversity and inclusion program focused on the significance of a diverse and inclusive workplace. We are committed to building a sense of belonging by promoting and fostering diversity in all we do. We created community resource groups for employees to talk in a safe environment and host Learning Labs regularly for teammates to gain new perspectives and share their own. The work here is never done though, and we will continue to build on these efforts. Thank you again for writing this review, and we wish you the best in all your future endeavors!
5.0
Feb 5, 2019

And Don’t Criticize What You Can’t Understand

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I occasionally check out Glassdoor reviews to get a sense of what my peers are feeling, the reasons why a former employee left, and to gauge company culture. I have never written a Glassdoor review or have felt compelled to until today. Scrolling through some of the reviews on here made me laugh out loud at my desk (which is slightly embarrassing since Goodway Group is a virtual company). I felt the title of my review was fitting, not only is it one of my favorite Bob Dylan lyrics, but it relates very well to several of the low-scoring reviews I read today. There are a couple reasons why I have chosen to justify spending the time writing a review. 1. If you are a prospective employee, you deserve to read a review that contains no BS and only the truth, so you can make a well-founded decision for you career. This isn’t going to be a glowing review that pretends Goodway doesn’t have any cons. Companies are powered by all different people, employees with varying backgrounds, opinions, beliefs, experiences, etc. Bringing that many people together with the stress of driving success and profitability of a company, there will be cons. It’s inevitable. 2. The people that do work hard at Goodway deserve the recognition and respect for the truly special culture they have built. I have seen on many of the reviews that Goodway was “better 2 years ago”. If Goodway was still heading in the same strategic direction we were two years ago, I’d be terrified. Goodway Group is in the Ad Tech industry, our world changes daily. New tech emerges, new capabilities, new data, I could go on and on. If someone thinks Goodway was better two years ago, it’s most likely because they are uncomfortable with change and continually pushing yourself to learn and grow. I know some people like to just come to work, do the same thing for years, and want to stay complacent. I’ll be honest with you, not only is Goodway not right for you – nothing in digital advertising will be good a fit. I’ve also seen on here that key employees are leaving at an alarming pace, there have been some longer-term Goodway employees that have left but to be honest I think it’s mutually beneficial. From what I have observed (and I’m not an executive or department head), many that left have a hard time with change and wanted things to be like they were 5+ years ago. Also, some left because two former Goodway Employees left and have attempted to start their own “agency”, some chose to jump ship because they replicated the business model Goodway had years ago and that’s more comfortable for people who don’t want to do something new. In my personal opinion, anyone who would jump ship from a 90 year old company to go to an agency that is being led by people that think it’s okay to lie and steal for their own personal gains is a fool. I don’t think key people left, I think key roadblocks left. Some reviews said you have to be in with the right “cliques” to get anywhere. For anyone reading this review, you have figured out we are a virtual company. I think it’s pretty challenging to develop actual cliques that make people not being able to advance, we interact mostly via IM, email, and video call meetings. I think what helps people to advance is working hard, not complaining, and trying your best every day. Anyone who wastes their time worrying about cliques probably won’t be advancing, if you value your time you would know worrying about what other people think is a waste of energy. I have continually advanced or made lateral moves within Goodway and I will tell you I am part of no clique. People have also said that Goodway changes policies, practices, and expectations too often. We are in an industry where you have to change to stay relevant. Goodway was founded in 1919 as a printing company. Here we are in 2019 still relevant and profitable, it’s crucial to continually change and evolve to keep a company around that long. I will never complain about the efforts from leadership to change, it’s what has kept us around and is the reason I even have a job at Goodway. Some pros I would highlight personally at Goodway: - Ability to create your own path. Being a smaller company, there are infinite opportunities for growth and career paths. - Smart leadership. Our President, Jay Friedman, is in Ad Tech publications frequently. It’s obvious he knows what is talking about and is a thought-leader in our industry. Gives me reassurance that our company vision will remain aligned with the industry and where things need to go. - Flexible Schedule. We work from home, but GG also some options for WeWork and community work spots if you’d want to go there. I’ve had upper management say to me “if you can get your work done by 3, then log off.” Nice to not have so much pressure. Also unlimited PTO begins soon at GG, which I’m really looking forward to. - Company culture. I have made some of my best friends at Goodway over the years and all in different departments. It’s always like a family reunion on our 2x a year all-company trips. There have been people that travel on their own time to see each other, people that actually become roommates, and spouses that both work at Goodway. It’s pretty cool to see how a virtual environment can still foster close relationships.

Cons

I know I have painted Goodway to be the best employer, but of course there are cons. Biggest pain-points/cons I have experienced at Goodway: - Working from home can be challenging at times. You don’t have the office happy hours, time to just vent in the break room, etc. If you’re super social, it’s something to consider. - Benefits are kind of pricey. I never realized this until this year, but our health insurance is expensive compared to most. I was chatting with some friends about it and they couldn’t believe how much I paid. Not a deal breaker for me, but it could be for others. - Tolerance for incompetency. I have seen tolerance for people that aren’t cutting it or doing their job well. Because our company is so family-focused, I personally think we give people too many passes. It causes entitlement and people thinking they can get away with doing less than the bare minimum. I’ve had experiences where I raise concerns about the same person over and over again and we waste resources trying to continually help them succeed when it’s not reciprocated. - Communication challenges. Since we are virtual, communication can get messy between departments or teams. Sometimes there’s duplicated work and it causes confusion. It’s hard to disseminate information at times in a virtual environment. - We did have a layoff, I think it was in 2017? Anyways, we lost one of our biggest accounts. Even though I personally think Goodway handled it with so much grace and respect, of course people were upset. GG actually hired back many that were let go initially once we had the revenue to justify it. However, I think it’s important to consider the possibility of a lay off if you are looking to get into the advertising industry, not just GG. You can ask anyone who has worked at an Agency, if you lose a huge account lay offs usually happen. This was Goodway’s only layoff since 1919… so in terms of layoffs in advertising I’d say that’s a pretty good run. But something to consider if you are very concerned with job security.

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Goodway Group Response
7y
Thank you for taking time to write this robust review! You touched on so many of what makes us great and were honest about some of the challenges we face. We are going through an exciting time at Goodway - we are seeing employee led tests of our processes and team structure. We recognized that we can improve our communication and are actively communicating more often and through smarter channels. Thank you again, glad you are a part of Goodway!
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Glassdoor has 319 Goodway Group reviews submitted anonymously by Goodway Group employees. Read employee reviews and ratings on Glassdoor to decide if Goodway Group is right for you.