Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

none that I can think of

Cons

the previous one star review was spot on. Whomever wrote it should be commended ! Summed it up perfectly. Most co workers were great, that's about it. The problem is CEOs, HR, and management. The go out of their way to create a toxic environment. I should have known the moment I saw "we value our employees" pasted all over the walls. They treat grown adults as children. They even refuse to train new hires, then they have the nerve to fire them for poor performance ! The absolute worst thing about this place is their unrelenting pushing of their politics. They have employees in HR that go on social media for the sole purpose of "getting" anyone that thinks differently than the political agenda they push. They fire people as if they are pieces of discarded meat. This is just scratching the surface of the psychological games they play. I only wish someone would have the guts to bring a lawsuit against them, because it would be totally warranted. They pry into personal lives. I've personally been asked by mgmt. to view my cell phone texts! Only place I've ever worked where HR is anti employee ! It's insanity. Please stay away if you value your sanity. It's extremely cult-like and has a very high turnover. I was there for 2 years, and over 45 employees came and went in that time .

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

Viewing 1 - 3 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.