Pros
In-store management and workers are easy to work with and good people.
Cons
The company as a whole doesn't care about its workers. They under pay their employees, cut employee hours and blame low sales for the entire district being down on the workers. Upper management starting at the district manager takes no responsible for their own failures and places blame solely on the underpaid workers who work hard but can't even make ends meet. They require techs to have so many hours of productivity (flag hours) but do not give flag time for tires. They won't hire enough employees to do tires so techs are forced to do them and it makes it look like the tech has done no work during the day. They don't offer raises and they don't reward any hard work. They do not promote if you didn't come in as management whatever you came in as is what you will always be. The district manager will not update store equipment or fix things necessary to achieve success. If it's broken you're out of luck. The dm verbatim said if you want your hours make more money, if you want your equipment fixed, make more money. It's hard to work and make money at a tire based shop with outdated and broken tire machines, balancers, and severely outdated alignment machines.
