Is Google a good company to work for as a Customer Support?

Customer Support professionals working at Google have rated their employer with 4.1 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Google employees being 4.4 out of 5 stars. Search open Customer Support Jobs at Google now and start preparing for your job interview by browsing frequently asked Customer Support interview questions at Google .

Does Google pay Customer Support employees well?

Customer Support professionals rate their compensation and benefits at Google with 4.3 out of 5 stars based on 15 anonymously submitted employee reviews. This is 4.5% worse than the company average rating for salary and benefits. Find out more about Customer Support salaries at Google.

What are the top reviewed jobs at Google?

Software Engineer (10532) , Senior Software Engineer (1610) , Intern (1237) , Software Developer (1221) , Account Manager (853) , Product Manager (796) , Software Development Engineer (SDE) (771) , Analyst (758) , Program Manager (631) , Project Manager (610) , SWE Intern (545) , Data Scientist (515) , Internship (503) , Software Engineer(Internship) (499) , Manager (485)

What are the pros of working at Google according to real employee reviews?

"My teammates were really great people and did a lot to help me get up and running."" ((in 4205 reviews)); "great benefits and I do believe they build some of the best products out there." ((in 3734 reviews)); "Great environment and culture for each individual to proactively dive into what ever they are working on." ((in 3501 reviews)); "In those positions you can have a good work/life balance and just use all the benefits" ((in 2656 reviews)); "the pay is good and the fellow engineers are very smart" ((in 2328 reviews))

What are the cons of working at Google according to real employee reviews?

"Long hours and lots to learn if you are not a learner it might not be the best place" ((in 811 reviews)); "Bad management and quite bureaucratic" ((in 739 reviews)); "Recent layoffs (I've not been impacted) have felt really sad to experience." ((in 577 reviews)); "People are forced out by bad managers via bad annual reviews and PIP program to get there friends in there." ((in 573 reviews)); "Bad leadership and goal progress" ((in 302 reviews))

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Google Customer Support reviews

4.1

77% would recommend to a friend

(15 total reviews)

Sundar Pichai

93% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

4.1

Senior management

4.1

Career opportunities

Customer Support employees have rated Google with 4.1 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Support professionals have an excellent working experience there. Google is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

5.0

Mar 22, 2022

Google Promotor

Customer support

Recommend

CEO approval

Business Outlook

Pros

good environment and salary base

Cons

hours of work, and an unstable schedule

5.0

Jan 2, 2022

It is goood

Customer support

Recommend

CEO approval

Business Outlook

Pros

Treat staff very well compared to other customer support centres

Cons

stressful line of work, can be insulted daily by callers

4.0

Jul 12, 2019

Google

Customer support

Recommend

CEO approval

Business Outlook

Pros

Great Perks here at the office

Cons

Upward mobility was limited for me

Viewing 13 - 15 of 15 Reviews

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Jobs at Google

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Google Customer Support reviews

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