Gopuff reviews

2.7

31% would recommend to a friend

(1,422 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,422 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The work itself is easy and teaches you the basics of working in a warehouse. If you are lucky enough to have good co-workers, it makes the job easy.

Cons

The pay is the same across the board, regardless of whether you work day shift or overnight, and it's barely enough to get by. The upper management is shady and lacks communication with the OAs. No room for growth at all. People come in like a revolving door, and it's always understaffed.

3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible (sometimes), fully remote job

Cons

Zero hours contract, you are expected to be available 24/7 with shifts starting at 5am one day and doing a night shift two days later. Although you are on zero hours contract only 3 people are allowed to be off at any time which is unfair considering that some staff take two months off at once. Very annoying and rude customers that keep lying about damaged items on live chats. Very strict about kpi's without looking at performance as a whole

3.0
Sep 25, 2025

Ok at best

Recommend
CEO approval
Business Outlook

Pros

Good money and good amount of hours

Cons

Intense labour Lots of steps

Viewing 28 - 30 of 1,422 Reviews

Glassdoor has 1,940 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.