Gopuff reviews

2.7

29% would recommend to a friend

(1,430 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,430 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Employee discount You will definitely be more intelligent than your boss Parking lot is never full

Cons

Just about everything. Pretty sure they hire the dumbest people possible as General Managers, in hopes that these people are too dumb to question any of the day to day operations

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Gopuff Response
5y
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to hr@gopuff.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right.
1.0
Dec 15, 2020

Terrible

Recommend
CEO approval
Business Outlook

Pros

Lots of hours available for employees

Cons

Management is terrible and do not care for employees.

3.0
Dec 8, 2020

Start up is the key word

Recommend
CEO approval
Business Outlook

Pros

Easiest job i ever have had

Cons

The biggest issues with this company is lack of communication on all levels, the gms will are hit or miss. Some will work hard with the OAS and shift leads and some will do nothing and let all the blame fall on their staff. Living wage doesnt exist even at the salary level. The lack of attention to detail and lack of care from upper MGMT will be the companys downfall. The turnover rate for this company is the highest ive ever seen for such a fast growing company. The few employees at each site that care keep it all afloat with little to no recognition from anyone. And done even think that you will grow with this company they would much rather hire inexperienced outside hires that will drag a site down. Ive seen sites go completely unmanaged for months and the low level staff be expected to take care of anything. Let alone the constant threats for being written up or fired for things that you cannot control. I love this company but burn out is 100% a factor as to why the turnover rate is so high. While yes you can grow you have to do 1000% more than that what should be required. If you want to move up in the company you must go out of your way and drive your own car to help other failing site for the higher mgmt to even know you exist. As a philly native i want to see this company do well but its sad to see where it is headed.

Viewing 316 - 318 of 1,430 Reviews

Glassdoor has 1,948 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.